Shipping policy
Shipping Policy
Last Updated: July 2026
Thank you for shopping with us! We're excited you've chosen to shop with us. Please review our shipping policy before placing your order.
Order Processing
All orders are processed within 2–5 business days after your order is placed.
Orders are not processed or shipped on weekends or holidays. During sales, holidays, or high-volume periods, processing times may be slightly longer.
Shipping Rates
FREE Standard Shipping is available on all orders of $70 or more (before taxes and discounts) shipped within the United States.
For orders under $70, shipping charges will be calculated and displayed at checkout.
Shipping Times
To offer a wide selection of styles at affordable prices, our products are shipped directly from our trusted fulfillment partners.
Estimated delivery times are:
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United States: 7–15 business days
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Canada: 10–20 business days
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International: 10–25 business days (where available)
Delivery times are estimates and may vary depending on your location, customs processing, weather, carrier delays, or seasonal shipping demand.
Please Note: Because our products are shipped directly from our fulfillment partners, delivery may take a little longer than traditional retail stores. We believe the wait is worth it to bring you carefully selected, affordable styles at the best possible prices. We appreciate your patience and support of our small business.
Tracking Your Order
Once your order has shipped, you'll receive a confirmation email with tracking information.
Please allow 2–5 business days for tracking information to become active after receiving your shipping confirmation.
Multiple Shipments
Some orders may arrive in multiple packages. This happens when items are shipped from different fulfillment centers or warehouses. There are no additional shipping charges for split shipments.
Shipping Delays
While we work hard to get your order to you as quickly as possible, occasional delays may occur due to:
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High order volume
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Weather conditions
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Carrier delays
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Customs processing
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Other unforeseen circumstances beyond our control
We appreciate your patience and understanding.
Incorrect Shipping Address
Please double-check your shipping information before placing your order.
If you notice an error, contact us immediately. Once an order has shipped, we cannot guarantee that the shipping address can be changed.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to help resolve the issue as quickly as possible.
Questions?
If you have any questions about your order or our shipping policy, we'd love to help.
Email: shoptealquila@gmail.com
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (EST)